Navigating Your Recovery Journey
Part 1: ICBC Accident Benefits Coverage
What is this video about?
The BC Brain Injury Association (BCBIA) has created a series of short videos (6-11 minutes each) that highlight scenarios that we think are important for individuals and families to have information about, as they navigate ICBC’s Accident Benefit Coverage system.
When ICBC introduced changes to its Accident Benefits Coverage in April, 2019, we knew that many people would have questions, particularly if they had suffered a brain injury as a result of a motor vehicle accident. We started out by creating a series of blog posts intended to help provide information to our stakeholders about the claims process.
This first video focuses on the details of the ICBC changes, and feature interviews with an ICBC representative, a family physician, and a BCBIA board member.
What questions does this video answer?
- What are the changes that ICBC made to its Accident Benefits Coverage in April, 2019?
- Who will diagnose and treat my injury? Topics in this section include:
- finding a family doctor
- getting a second opinion
- changing service providers
- your treatment plan
- considerations for concussions
- the role of Registered Care Advisors (RCAs)
- What if I have a dispute with ICBC?
What should I do after watching this video?
Your feedback and questions are important to us! If you found this video helpful or there are any questions you would like to see answered that may help others navigate the new changes as well, please leave a comment through our contact form.
Make sure you also review ICBC’s website in addition to this post. It also includes information about additional changes for Enhanced Care that came into effect in May, 2021.