Clear, accessible information ensures that survivors, caregivers, and professionals can find and understand the resources they need. Because many people living with ABI experience cognitive, visual, or sensory challenges, accessible content is not just helpful, it’s essential.
Here are practical ways organizations can make their ABI-related information more accessible and easier to use.
1. Use Clear, Plain Language
Avoid jargon whenever possible. Simple language supports those who experience cognitive fatigue, memory challenges, or processing difficulties.
Example:
Instead of “Participants may experience cognitive impairments following an acquired brain injury,” simplify the language to “You may have changes in how you think, remember, or concentrate after a brain injury.”
2. Break Up Long Text
Help readers scan quickly and reduce their cognitive load by using:
- Short paragraphs
- Bullet points
- Descriptive headings
3. Ensure Proper Contrast and Readability
Use high-contrast colours, larger font sizes, and readable fonts. This supports people who may experience visual changes after a brain injury and also makes your information easier for everyone to read, whether they have a visual disability or not.
4. Make Your Website Keyboard- and Screen Reader–Friendly
Many survivors rely on assistive technology to navigate online information. To support them, ensure that:
- Buttons and links are accessible by keyboard
- Images include alt text
- Forms are easy to complete
5. Keep Information Up to Date
Incorrect or outdated resource listings can create confusion and increase caregiver stress. Updating contact details, hours, and services ensures your organization remains a reliable resource.
6. Offer Multiple Formats
Different people absorb information in different way, provide information in:
- Text
- Infographics
- Video
- Printable PDFs
7. Test With Real Users
Whenever possible, ask survivors or caregivers to review your materials. Their lived experiences offer critical feedback and ensure content meets real needs.
